Privacy Policy
 
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PRIVACY POLICY

 

At We Lunch It, we respect and are committed to protecting your privacy. We will not sell your personal identifiable information to anyone. We may collect personal identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited while on our website.

 

SECURITY POLICY

 

Your payment and personal information is always safe with a Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card numbers, name, and address, so that it cannot be read over the Internet.

 

FOOD ORDER & PAYMENT DEADLINE POLICY

 

Lunch orders must be placed and paid by 12:00 noon central time one (1) business day before the order is to be delivered to school. Orders for Monday lunches must be placed by 12:00 noon central time on Friday. Payments must be made with a debit or credit card.

 

DELIVERY & EXCLUSIVITY POLICY

 

All food delivered by the vendor on their day of delivery to the school must be ordered through the We Lunch It website only.

 

EMERGENCY CLOSING CREDIT POLICY

 

Credits are given when an emergency closing of the school is issued.  The school must notify We Lunch It as soon as possible, but not later than 7:00 a.m. central time the day of closing. This credit is automatically issued into the customers lunch account for the use of future orders.

 

YEAR END CREDIT POLICY

 

When the school year comes to an end, all credits on each lunch account are carried over to the next school year EXCEPT after completion of the 12th grade. The credit amount is automatically transferred to a sibling's lunch account. When there is no sibling, a refund will be issued by requesting an R1 form at, lunch@welunchit.com  Note: a 5% of the amount refunded will be deducted due to merchant debit/credit card fees and handling fees that have already been paid on such amount.

 

VENDOR ERROR POLICY

 

If there is an error on the vendor’s part by not having the food item ordered; a substitute food item can be given (if available). Furthermore, a credit will be issued to the customer's lunch account.

 

ABSENTEE POLICY

 

Credits are not issued for absentees.

 

EXTRA FOOD POLICY

 

Any food item(s) not picked up ten minutes after the beginning of the last lunch period will be sold. All money collected will be given to the school, as a daily donation.

 

CHANGE OR CANCEL ORDER POLICY

 

Lunch orders can only be changed or canceled no later than 12:00 noon central time one (1) business day before the order is to be delivered to school. Monday orders must be changed or canceled no later than Friday 12:00 noon central time.